Better customer
service. Today.

TylerNet Customer Management
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ACCESS DATA QUICKLY

Pull up information for existing customers in seconds. Or quickly create a new customer on the fly. Provide a personalized and speedy in-store experience.

KNOW BUYING HABITS

Know the products your customers like to buy and when they like to buy them. With this information, you’ll make better inventory and pricing decisions.

ENCOURAGE LOYALTY

Providing a quick, consistent, and personalized sales experiences in your store leads to happy customers. Ones that come back again and again.

All purchases in one place.

View all transactions for a customer on a single screen. Item information, including price, serial number, and delivery date provide the full story of the purchase. Also view the terms and expiration date of the manufacturer’s warranty and any extended warranties.

customer database software

Valuable customer data in an instant.

View complete demographic information: name, address, phone number(s) and email address. If you don’t know a customer number, find it seconds using the customer’s name, an item number, or a serial number. You can also access customer information in TylerNet’s Point of Sale and Service apps, and make changes to it on those screens.

customer database software

Track interactions.

With TylerNet’s Customer Call Log, keep a record of calls or other communications related to a specific purchase. Your customers will appreciate the chance to offer feedback on the service they received at your store.

SMARTCONNECT

A simple way to text your customers.

Attract new customers, boost sales, improve customer service, and generate repeat business. All with text messaging. Text messages have a 98% open rate, 60 times higher than email. And almost all are read within 2 minutes of receiving them. Best of all, 85% of consumers would rather be contacted through text than with a phone call or email.

Learn More

Text Message

Today 3:05 PM

Summer Sale still going strong at Sammy’s Sleep Shop. Enjoy 30%-50% OFF select furniture and sleep items! Show this text for an additional 5% OFF.

Text Message

Today 12:05 PM

Hi from Sammy’s. We hope you like your new items. If you ever have a problem or need assistance with your product(s), text SUPPORT to 727-491-8425.

Text Message

Today 9:31 AM

You have an in-home consultation scheduled with Sammy’s Sleep Shop tomorrow (9/13) at 2:30PM. Text 1 to confirm, 2 to cancel, or 3 to reschedule.

Text Message

Today 12:27 PM

Thanks for visiting Sammy’s. If you have a minute, please leave a review of your experience. Reply 1 for a Google Review or 2 for a Facebook Review.

“We have been in business for over 30 years, and we have survived this long because of our service to our customers. Tyler’s service and guaranteed satisfaction reminds me of our company, and we look forward to working together with Tyler for the next quarter century.”

Mike Rowlandson, President, Bianco’s Supercenter, Sudbury, Ontario

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A better way to run your business.

Watch our Demo Video to discover all of the ways TylerNet can help your company.

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